Privacy Policy

This Privacy Policy describes how northgateshop.myshopify.com (the "Site" or "we") collects, uses, and discloses your personal information when you visit the Site or make a purchase on the Site.

COLLECTION OF PERSONAL INFORMATION
When you visit the website, we collect certain information about your device, your interaction with the website, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to all information that can uniquely identify an individual (including the information listed below) as "personal data." Below is more information on what personal data we collect and why.

DEVICE INFORMATION
Examples of personal data collected: browser version, IP address, time zone, cookie information, websites or products you view, search terms, and how you interact with the website.

Purpose of collection:
To load the website correctly for you and perform website usage analytics to optimize our site.
Source of collection:
Automatically collected when you access our site using cookies, log files, web beacons, tags, or pixels.
Disclosure for business purposes:
Shared with our processor Shopify.

ORDER INFORMATION
Examples of personal data collected: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

Purpose of collection:
To deliver products or services to you, fulfill our contract, process your payment information, organize shipping, send invoices and/or order confirmations, communicate with you, check our orders for potential risks or fraud, and send you information or advertising about our products or services if it aligns with your preferences.

Source of collection:
Collected from you.

Disclosure for business purposes:
Shared with our processor Shopify.

Purpose of collection:
Customer support.
Source of collection:
Collected from you.
Disclosure for business purposes:
Mailchimp

MINORS
The site is not intended for individuals under the age of 0. We do not knowingly collect personal data from children. If you are a parent or guardian and believe that your child has provided us with personal data, please contact us at the address below to request deletion.

Disclosure of Personal Information
We share your personal data with service providers to enable us to deliver our services and fulfill our contracts with you as described above. For example:

We use Shopify to operate our online store. You can read more about how Shopify uses your personal data here: https://www.shopify.com/legal/privacy.
We may disclose your personal data to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request for information, or to protect our rights.

BEHAVIORAL ADVERTISING
As described above, we use your personal data to send you targeted advertising or marketing communications we believe may be of interest to you. For example:

We use Google Analytics to understand how our customers use the website. More information on how Google uses your personal data can be found here: https://policies.google.com/privacy?hl=en. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
We share information about your usage of the website, your purchases, and your interactions with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases, via the use of cookies or other similar technologies (to which you may consent depending on your location).

For more information on how targeted advertising works, visit the Network Advertising Initiative's educational page at: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

FACEBOOK: https://www.facebook.com/settings/?tab=ads
GOOGLE: https://www.google.com/settings/ads/anonymous
BING: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal: http://optout.aboutads.info/.

USE OF PERSONAL INFORMATION
We use your personal data to offer our services. This includes: offering products for sale, processing payments, shipping, and fulfilling your order, as well as informing you about new products, services, and offers.

LEGAL BASIS
If you are located in the European Economic Area ("EEA"), we process your personal data under the General Data Protection Regulation ("GDPR") based on the following legal grounds:

Your consent;
The performance of the contract between you and the site;
Compliance with our legal obligations;
To protect your vital interests;
To perform a task carried out in the public interest;
For our legitimate interests, provided these do not override your fundamental rights and freedoms.

RETENTION
When you place an order through the site, we will retain your personal data for our records unless you ask us to delete it. For more information on your right to deletion, see the "Your Rights" section below.

AUTOMATED DECISION-MAKING
If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (including profiling), where such decisions have legal consequences or otherwise significantly affect you.
We [DO/DO NOT] carry out fully automated decision-making that has legal or otherwise significant effects on customer data.
Our processor Shopify uses limited automated decision-making to prevent fraud, which does not have legal or otherwise significant effects on you.

Services that involve automated decision-making include:

Temporary denial lists of IP addresses associated with repeated failed transactions. These denial lists persist for a short period of time.
Temporary denial lists of credit cards associated with denied IP addresses. These denial lists persist for a short period of time.

SALE OF PERSONAL INFORMATION
Our website does sell personal data as defined by the California Consumer Privacy Act of 2018 ("CCPA").

CATEGORIES OF SOLD INFORMATION
INSTRUCTIONS ON HOW TO OPT-OUT OF SALE
WHETHER YOUR COMPANY SELLS INFORMATION FROM MINORS (UNDER 16 YEARS OLD) AND WHETHER YOU OBTAIN CONSENT
IF YOU OFFER A FINANCIAL INCENTIVE NOT TO SELL INFORMATION, PROVIDE INFORMATION ABOUT WHAT THIS INCENTIVE ENTAILS.

YOUR RIGHTS
GDPR
If you reside in the EEA, you have the right to access the personal data we hold about you, transfer it to a new service, and request that your personal data be corrected, updated, or deleted. If you wish to exercise these rights, please contact us using the contact information below [OR INCLUDE ALTERNATE INSTRUCTIONS FOR SUBMITTING REQUESTS FOR ACCESS, DELETION, CORRECTION, AND PORTABILITY].
Your personal data will initially be processed in Ireland and then transferred for storage and further processing to countries outside the EU, including Canada and the United States. For more information on how data transfers comply with GDPR, please see Shopify's GDPR white paper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.

CCPA
If you reside in California, you have the right to access the personal data we hold about you (also known as the "Right to Know"), transfer it to a new service, and request that your personal data be corrected, updated, or deleted. If you wish to exercise these rights, please contact us using the contact information below.

If you would like to appoint an authorized agent to make these requests on your behalf, please contact us at the address provided below.

COOKIES
A cookie is a small amount of information downloaded to your computer or device when you visit our site. We use various cookies, including functional, performance, advertising cookies, and social media or content cookies. Cookies improve your browsing experience by allowing the site to remember your actions and preferences (e.g., login and region selection). This means you don’t have to re-enter this information each time you return to the site or move from page to page. Cookies also provide information about site usage, such as whether you are a first-time or frequent visitor.

We use the following cookies to optimize your experience on our website and provide our services.

Cookies necessary for the operation of the store:

_ab: Used in connection with admin access.
_secure_session_id: Used in connection with navigation through storefront.
cart: Used in connection with the shopping cart.
cart_sig: Used in connection with checkout.
cart_ts: Used in connection with checkout.
checkout_token: Used in connection with the checkout process.
secret: Used in connection with checkout.
secure_customer_sig: Used in connection with customer login.
storefront_digest: Used in connection with customer login.
_shopify_u: Used to facilitate customer account information updates.

Reports and analytics cookies:

_tracking_consent: Tracking settings.
_landing_page: Tracks landing pages.
_orig_referrer: Tracks landing pages.
_s: Shopify Analytics.
_shopify_s: Shopify analytics.
_shopify_sa_p: Shopify analytics for marketing and redirects.
_shopify_sa_t: Shopify analytics for marketing and referrals.
_shopify_y: Shopify analytics.
_y: Shopify analytics.

The duration a cookie stays on your computer or mobile device depends on whether it is a "persistent" or "session" cookie. Session cookies last until you stop browsing, while persistent cookies remain until they expire or are deleted. Most of the cookies we use are persistent cookies and expire between 30 minutes and two years after being downloaded to your device.

You can control and manage cookies in various ways. Please note that removing or blocking cookies may impact your user experience and some parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can decide whether to accept cookies through your browser settings, which can usually be found in the "Tools" or "Settings" menu. For more information on how to change your browser settings or block, manage, or filter cookies, refer to your browser's help file or websites like www.allaboutcookies.org.

Please also note that blocking cookies may not completely prevent the sharing of information with third parties, such as our advertising partners. To exercise your rights or decline certain uses of your data by these parties, please follow the instructions in the "Behavioral Advertising" section above.

DO NOT TRACK
Please note that there is no consistent industry understanding of how to respond to "Do Not Track" signals, and we do not alter our data collection and usage practices when we detect such a signal from your browser.

CHANGES
We reserve the right to update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

CONTACT
If you would like more information about our privacy practices, have questions, or wish to file a complaint, please contact us by email at [EMAIL HERE] or by mail at the contact information below:

Full address, postcode, Germany

Last updated: Date

If you are dissatisfied with our response to your complaint, you have the right to submit your complaint to the relevant data protection authority. You can contact your local data protection authority or our supervisory authority here: BayLDA - Bavarian State Office for Data Protection Supervision (bayern.de)