Return Policy
Return Policy
We offer a 30-day return policy, meaning you have 30 days from the receipt of your item to request a return.
To be eligible for a return, your item must be in the same condition as when you received it: unworn or unused, with tags, and in its original packaging. Additionally, you will need the receipt or proof of purchase.
To initiate a return, you can contact us at ADDYOUREMAIL. If your return is accepted, we will provide you with a return label and instructions on how and where to send your package. Items returned to us without prior authorization will not be accepted.
For any return inquiries, feel free to contact us at ADDYOUREMAIL.
Damages and Issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you received the wrong item, so we can assess the issue and resolve it.
Exceptions / Non-returnable Items
Certain items cannot be returned, such as perishable goods (e.g., food, flowers, or plants), custom products (e.g., special orders or personalized items), and personal care items (e.g., beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please contact us if you have questions or concerns about a specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The quickest way to ensure you get the item you want is to return the one you already have. Once the return is accepted, you can separately purchase the new item.
Refunds
We will notify you once we have received and inspected your return and let you know whether your refund has been approved or not. If approved, your refund will be automatically processed to your original payment method. Please remember that it may take some time for your bank or credit card company to process and post the refund.